How the Behaviors Framework Reduced Vehicle Lead Time

The Challenge

A global manufacturer faced a critical issue: delivering stock vehicles to dealerships was taking over 90 days, leading to customer dissatisfaction and high inventory costs. The company needed to reengineer its processes and build innovative solutions to streamline the entire supply chain. One key initiative involved rapidly improving delivery times for a single vehicle model to prove the feasibility of an agile approach.

The Approach

Rather than retrofitting existing systems, the organization assembled a new cross-functional team dedicated to writing software specifically tailored to this challenge. Leveraging our Behaviors Framework, the team focused on:

  • Rapid Delivery of MVPs: Adopting "create simple things in small steps," the team delivered incremental improvements to the system within days, not months.

  • Making the Work Visible: Leveraging clear dashboards and communication tools, all stakeholders—from engineering to dealerships—had real-time visibility into progress.

  • Working Together: The team embraced cross-functional collaboration, ensuring input from supply chain experts, dealership representatives, and developers at every stage.

  • Validating Along the Way: Every iteration was tested and validated against real-world scenarios to ensure the solutions addressed actual bottlenecks.

By working iteratively and maintaining a relentless focus on simplicity, the team built and delivered a new software solution that optimized vehicle delivery processes for the targeted model in just 120 days.

The Results

This focused effort reduced delivery times for the targeted vehicle model to under 30 days—a dramatic improvement over the original 90+ days. The success of this pilot project not only resolved immediate pain points but also provided a blueprint for scaling similar solutions across the organization. Teams saw the tangible impact of adopting agile principles, fostering broader buy-in for reengineering efforts across the company.

This case highlights the power of combining agile behaviors with targeted software solutions to tackle complex challenges quickly and effectively.

What Could we Help You Deliver in 120 Days?

Whether you need to reengineer a process, launch new software, or prove the viability of an idea, rapid, agile-driven projects can deliver impactful results. If you're ready to see what’s possible in just 120 days, let’s talk about how to get started. Contact me today to explore the possibilities.